Sounds like good things are happening. I sent another email this morning to both addresses. Email thread is also posted below:
---
Joe,
Here is email #5 since I first wrote to you in June. How can I get another wheel for my AQMF munitions tender since it was missing from my original purchase?
Burt Campbell
H
---------- Forwarded message ----------
From: Burton Campbell <>
Date: Sep 3, 2017 11:05 PM
Subject: Fw: [All Quiet on the Martian Front] Missing Parts
To: joe@quietmartianfront.com
Cc:
Joe,
In early July you asked me to send you an email about this issue. When I got no response, I sent another in early August. Now it is September, and I still haven't heard from you. What do I do to resolve the missing wheel for my munitions carrier?
Burt Campbell
----- Forwarded Message -----
From: Burton Campbell <>
To: joe@quietmartianfront.com <joe@quietmartianfront.com>
Sent: Friday, August 4, 2017, 1:48:31 PM CDT
Subject: [All Quiet on the Martian Front] Missing Parts
Joe,
I'm resending this note to you since I've not heard back. Please let me know what I can do to get my missing part(s).
Burt Campbell
----
To reiterate, as I opened the box for the munitions carrier and started to build it, I realized only 1 wheel for the cart was included. How do I get another one?
Also...the top/back of the Kitchener tank (that I just picked up last week at Miniature Market) shows some kind of grate in the picture, but the resin model is just smooth in that area. Am I missing a part, or is there a difference between the picture and the actual production model?
Hope your time at Historicon goes well. I've had a great time there in the past, but couldn't make the trip this year. Also, if it helps on shipping, I'd be glad to stop by the store and pick part(s) up.
To:noreply@quietmartianfront.com
Jul 10 at 9:18 AM
Joe wrote:
Hmm, I will have to look into it after Historicon. Please shoot me an email at joe@quietmartianfront.com. We are heading to VA, so it may take a week to ship any parts.
-Joe
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All Quiet on the Martian Front <noreply@quietmartianfront.com>
Burton Campbell <>
To:joe@quietmartianfront.com
Jul 10 at 4:38 PM
Thanks Joe for your quick response.
To reiterate, as I opened the box for the munitions carrier and started to build it, I realized only 1 wheel for the cart was included. How do I get another one?
Also...the top/back of the Kitchener tank (that I just picked up last week at Miniature Market) shows some kind of grate in the picture, but the resin model is just smooth in that area. Am I missing a part, or is there a difference between the picture and the actual production model?
Hope your time at Historicon goes well. I've had a great time there in the past, but couldn't make the trip this year. Also, if it helps on shipping, I'd be glad to stop by the store and pick part(s) up.
Thanks,
Burt Campbell